Privacy Policy
Last updated: March 1, 2026
1. Introduction
Arcus Holding (“Arcus,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at arcusx.ai or use our services, including our Iterative Reasoning Graph (IRG), Epistemic Integrity Engine (EIE), and Graph Definition Language (Reason) products.
2. Information We Collect
Information you provide directly
- Contact information: name, email address, company name, and job title when you schedule a consultation or contact us
- Communication data: messages, inquiries, and feedback you send through our contact form or email
- Account information: credentials and profile details if you create an account to access our platform
Information collected automatically
- Usage data: pages visited, time spent on pages, referring URLs, and navigation paths
- Device information: browser type, operating system, device type, and screen resolution
- Log data: IP address, access times, and server logs
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services and products
- Respond to your inquiries and schedule consultations
- Send relevant communications about our products, research, and regulatory updates
- Analyze website usage to improve user experience
- Comply with legal obligations and enforce our terms
- Protect against fraudulent or unauthorized activity
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: third-party vendors who assist in operating our website and services (e.g., form processing, hosting, analytics)
- Legal requirements: when required by law, regulation, or legal process
- Business transfers: in connection with a merger, acquisition, or sale of assets
- With your consent: when you have given us explicit permission to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict the processing of your data
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@arcusx.ai.
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Arcus Holding
Email: info@arcusx.ai
Website: arcusx.ai